Question 1

Is ALAYAA jewellery made of authentic 925 sterling silver?

Accepted Answer

Absolutely. Every piece of ALAYAA jewellery is handcrafted using premium 925 sterling silver. Each ornament features the official '925' hallmark stamp engraved directly onto the metal, indicating 92.5% pure silver. Every purchase comes with a physical certificate of authenticity to guarantee purity.

Question 2

What makes ALAYAA's silver jewellery anti-tarnish and everyday-wear safe?

Accepted Answer

Unlike local silver ornaments that turn black quickly, ALAYAA's designer silver jewellery is layered with a premium anti-tarnish protective plating, such as Rhodium (a member of the platinum family) or 18k Rose Gold. This premium shielding prevents reaction with moisture and oxygen, keeping your silver shiny, scratch-resistant, and completely tarnish-free for daily wear.

Question 3

Does ALAYAA deliver certified silver jewelry all over India?

Accepted Answer

Yes. ALAYAA offers fully insured, trackable express shipping across all states and major cities in India, including Mumbai, Delhi NCR, Bangalore, Chennai, Hyderabad, Pune, Kolkata, and tier-2/3 towns. Delivery typically takes 2-4 business days for metropolitan areas and 3-5 business days for other regions.

Question 4

Is ALAYAA silver jewelry safe for sensitive skin?

Accepted Answer

Yes, 100%. Our jewellery is completely hypoallergenic, lead-free, and nickel-free. We strictly adhere to international skin safety standards, making our rings, bracelets, studs, and pendant chains safe for daily wear, even on highly sensitive skin types.

Question 5

What is the return/exchange policy and does ALAYAA provide customer support?

Accepted Answer

We want to make shopping easy and enjoyable for our Indian customers. We offer simple exchanges within 7 days of delivery. For any questions, our customer support team is ready to help you with order updates, custom requests, and gift choices.

The Art of Pure Silver